Shipping policy

Shipping Policy

At HB Steel Fixerr, we aim to deliver your orders safely and on time. Here's everything you need to know about how we handle shipping:

1. Shipping Time

  • Orders are usually processed and shipped within 1–3 working days.

  • Delivery time depends on your location, typically 3–7 working days across Pakistan.

  • Delays may occur during sales, holidays, or due to courier service disruptions.

2. Shipping Charges

  • We offer Free Shipping on orders above a certain value (as mentioned on the product or checkout page).

  • For smaller orders, a standard delivery charge may apply — visible during checkout.

3. Order Tracking

  • Once your order is shipped, you’ll receive a tracking number via SMS or email.

  • You can track your order using the provided tracking link.

4. Address Accuracy

  • Please ensure your shipping address, contact number, and details are accurate.

  • We are not responsible for delays caused by incorrect shipping information.

5. Damaged or Missing Items

  • If your product arrives damaged or an item is missing, please contact us within 48 hours of delivery.

  • We will assist you with returns or replacements according to our Return & Refund Policy.